Service Policy
Clear service policy for electric scooter and bike repairs: prompt notifications, collection timelines, storage fees, and abandonment terms.
Book a professional service or repair appointment. Expert diagnostics, maintenance, and quick repairs to keep your ride in top condition!
What We Offer:
• Comprehensive Diagnostics: We’ll thoroughly inspect your electric scooter or bike to identify and address any issues.
• Repairs: From fixing electrical problems to replacing worn-out parts, we’ll restore your ride to peak performance.
• General Maintenance: Regular tune-ups, brake adjustments, tire checks, and battery health assessments to keep your vehicle in top shape.
How It Works:
1. Book an appointment online or in-store.
2. Bring your electric scooter or bike to our shop at the scheduled time.
3. Our technicians will diagnose the issue and provide a clear estimate for the required service.
4. Once approved, we’ll carry out the necessary repairs or maintenance.
5. We’ll notify you as soon as your ride is ready for collection!
Why Choose Us?
• Skilled technicians with expertise in electric scooters and bikes.
• Transparent pricing with no hidden costs.
• High-quality parts and tools for reliable repairs.
• Customer-focused service with your convenience in mind.
Book your service or repair appointment today and ensure your electric scooter or bike stays safe, reliable, and ready for the road!
To secure your service or repair appointment, we require a deposit at the time of booking. This ensures your spot is reserved and allows us to prepare for your service efficiently.
Key Details:
• Deposit Amount: A small upfront payment, which will be credited toward the total cost of your service or repair.
• Why We Require a Deposit: To reduce no-shows and ensure availability for all customers.
• Flexible Rescheduling: If you need to reschedule, your deposit will carry over to the new appointment, provided you give sufficient notice.
Please note that deposits are non-refundable for missed appointments or cancellations made without adequate notice.
Thank you for understanding and helping us provide prompt, reliable service to all our customers!
Bike & Scooter Assembly – €50
Leave the assembly to the experts! Our professional team will ensure your bike or scooter is assembled safely and correctly, so you can enjoy a hassle-free ride.
What’s Included:
• Full assembly of your bike or scooter according to manufacturer specifications.
• Secure tightening and adjustment of all components, including brakes, handlebars, and tires.
• Safety checks to ensure optimal performance and reliability.
With our assembly service, you can hit the road with confidence. Book today for just €50!
At Inner City Scooters, we have a clear policy regarding the collection of electric scooters and bikes following a repair. Once the repair work on your electric scooter or bike is completed, we will notify you promptly that it is ready for collection. This notification may be sent via SMS, email, or phone, depending on the contact information you have provided.
After we notify you, you will have up to one week to collect your scooter or bike from our shop. If the scooter or bike is not collected within this initial one-week period, we will continue to store it for an additional two weeks. However, please note that during this extended storage period, a fee of €2 per day will apply.
If, after the total three-week period (one week for collection plus two additional weeks of paid storage), the scooter or bike remains uncollected, it will be considered abandoned. In such cases, we reserve the right to dispose of the scooter or bike in accordance with our policy. We encourage customers to collect their items promptly to avoid additional charges or potential disposal.
